Privacy Policy

This Privacy Policy explains how [COMPANY NAME] (hereinafter, “we”, “our”, “the Company”) collects, uses and protects personal data of users of the website [WEBSITE DOMAIN] (the “Website”).

1. General

1.1. We respect your privacy and process your personal data in accordance with applicable data protection laws.
1.2. By using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

2. Personal data we may collect

We may process the following categories of data:

Name and contact details (phone number, e-mail, messenger accounts) you provide in our forms.
Information about requested services, procedures you are interested in, and comments you submit via forms.
Technical data: IP address, browser type, device information, cookies and usage statistics related to your interaction with the Website.

3. Purposes of processing

We use your personal data for:

processing your requests and contact forms;
communicating with you (by phone, e-mail, SMS, messengers) regarding your inquiry;
providing information about our services, promotions and special offers (where permitted or based on your consent);
improving our Website and the quality of our services;
complying with legal obligations.

4. Legal bases for processing

We process your personal data based on:

your consent (for example, when you submit a form on the Website);
necessity for the performance of a contract or to take steps at your request prior to entering into a contract;
our legitimate interests (e.g., to improve our services and Website);
compliance with applicable legal requirements.

5. Sharing your personal data with third parties

5.1. We may share your data with:

authorized employees of the Company;
service providers and contractors (such as hosting providers, analytics services, CRM systems) strictly to the extent necessary for them to perform their functions;
public authorities, where required by law.

5.2. All third parties processing data on our behalf are required to protect your data and to process it only in accordance with our instructions and applicable laws.

6. Cookies and analytics

6.1. We may use cookies and web analytics tools to improve the performance and usability of the Website.
6.2. For more information, please refer to our Cookie Policy (if you maintain a separate cookie policy page, link it here).

7. Data retention

7.1. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.
7.2. After the retention period expires, data may be deleted or anonymised.

8. Your rights

Depending on applicable law, you may have the right to:

request information about the personal data we hold about you;
correct, update or complete your personal data;
request restriction or deletion of your data, where legally permitted;
withdraw your consent at any time, where processing is based on consent;
lodge a complaint with a competent data protection authority.

To exercise your rights, please contact us using the details below.

9. Data security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, loss or destruction.

10. Contact details

If you have any questions about this Privacy Policy or the way we process your personal data, please contact us:

E-mail: [EMAIL]
Phone: [PHONE NUMBER]
Address: [COMPANY POSTAL ADDRESS]

11. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Policy will take effect upon publication, unless otherwise specified.